
BOOKING CONDITIONS
It's always a good idea to spend a few minutes getting acquainted with our booking conditions prior to signing up for your Parvilla Travel cycling trip. Our new Payment and Cancelation format is in effect for all guests registering after Feb 1st, 2025, for any trip. Our Previous Refund Policy is still in effect for all guest who registered prior to Feb 1. If you have registered for a trip and are not sure what your options are, please feel free to contact us with questions while we are in this transitionary period.
CANCELLATIONS
All of our trips are "guaranteed departures" once we meet a minimum of 10 travelers. Parvilla Travel reserves the right to cancel a trip based on situations out of our control which can include political instability, terrorism, natural disasters, travel restrictions, pandemics, etc. We will always give our travelers as much notice as possible if any situation arises that forces a trip cancellation. If Parvilla Travel must cancel a trip for reasons outside of our control, booked travelers will retain all paid funds, minus unrecoverable costs, as credit for future travel with Parvilla Travel with no expiry date or destination restrictions. Unfortunately, we no longer are able to offer Cancel For Any Reason (CFAR) through our Parvilla Travel Cancelation Coverage due to some extreme abuse. You may be able to get CFAR with a Travel Insurance Company but expect it to cost about 100% more than your standard coverage, if they offer it at all.
PAYMENT SCHEDULE
$500.00 USD deposit per person - Due with application submission.
Remaining balance - Due 90 days prior to trip start date.
CANCELLING / RE-SCHEDULING YOUR TRIP
Cancel/reschedule at least 6 months (180+ days) prior to trip start - deposit is 100% transferable to future trips offered over the next 24 months.
Cancel/reschedule at least 4 months (120-179 days) prior to trip start - deposit is 50% transferable to future trips offered over the next 24 months.
Cancel/reschedule at least 3 months (90-119 days) prior to trip start - deposit is not transferable to future trips offered over the next 24 months.
Cancel/reschedule less than 3 months (0-89 days) prior to trip start date - all payments non-transferable.
It's optional, but we always suggest taking out comprehensive travel insurance which can include trip cancellation, baggage delay, etc. Travel insurance can be purchased through our Insurance page.
Why do we have cancellation fees? Nobody likes them, we get it, and we don't either. However, traveler’s payments are used to for hotel bookings and other services on their behalf in Mallorca. As the trip approaches, those payments are subject to increasing costs that must be passed along to our travelers. This is why comprehensive travel insurance is the best way to protect your payments against many unpredictable life events that may get in the way of you joining the trip.
ROOMING
All published prices are based on double occupancy (2 travelers per room). Solo traveler? No problem! We offer options for our solo travelers:
Roommate Matching: If available, we will match you up with another same sex solo traveler to share a room (two separate beds) at no additional cost. Please note that we cannot guarantee any specific roommate features (i.e.: non-snorers etc.)
Single Room: We charge a very reasonable single room cost to give you your own room for the duration of the trip. This fee is different for each trip; please check the specific trip page for details. There is a limited number of single rooms available.
PASSPORTS AND VISAS
It is the responsibility of the traveler to ensure their passport is valid for 6 months beyond the trip end date. We will not be held responsible for individual passport problems that may arise.
FLIGHTS
International flights to and from Mallorca are not included in the trip cost. As Parvilla Travel is a tour operator and not a travel agency, if you would like assistance with booking your flights beyond the suggestions we provide, we suggest connecting with a travel agent who can help.
GROUPS
Our trips range from 25 in the fall up to 40 people in the spring. There are no less than 4 levels of cycling groups that you can select from depending on your ability. Cycling groups on the road are typically no larger than 15 with one guide. This gives everyone lots of opportunities to meet new people and make some friends while not overwhelming our lunch stops. Wondering how many people are booked on your upcoming trip? Just ask!
YOUR CONDUCT
Any traveler who makes racist / abusive / offensive or any other form of discriminatory actions or physical assault against any group members, trip leaders or any third party will be removed from the trip/hotel and will not be entitled to a refund for any missed services or accommodation.